Quotes are valid for 14 days. Items are not reserved for your date until booking is complete. To secure your inventory, we require a 50% deposit and a signed rental agreement. Unconfirmed quotes are automatically canceled from our system after 14 days.

Yes! We deliver and pick up your order; please inquire for more information based on your location, as delivery fees and minimum orders will vary. In between delivery and pick-up, clients are responsible for providing a secure storage location for rented items and for properly repacking all tabletop and decor items before pickup/return time. The client accepts all risk for the agreed-upon rental period until items have been returned and inspected for damage.

Due to high demand and fluctuating inventory, we recommend that you place your order as soon as possible to secure your favorite items. We cannot guarantee the availability of items until an order has been confirmed with a 50% deposit. Officially, all orders must be finalized 14 days prior to the scheduled delivery date.

The standard rental period is 24 hours. Depending on availability, rental periods may be extended and will be subject to increased rental fees.

Setup and breakdown services are available at an additional fee. These services should be arranged prior to the event date.

In the event of a damaged or misplaced item, replacement fees are charged at retail value and will be calculated once your order is returned to and reconciled by our inventory team. This may take up to 10 days after your event. If you locate any misplaced items, we’d love to offer you a chance to return them. If the items are found within (5) business days, a pickup will be scheduled for collection. A delivery fee may apply if the pickup doesn’t coincide with our existing schedule, otherwise, it’s on us!​

In between delivery and pick-up, clients are responsible for providing a secure storage location for rented items and for properly repacking all tabletop and decor items before pickup/return. Clients accept all risk for the agreed-upon rental period until items are returned to O&A.

If any items are damaged due to weather or unexpected elements, replacement or repair costs will be incurred once items are returned and the damage is assessed.

China, flatware and glassware should be scraped free of food particles and repacked in their original delivery containers. All other items should be boxed and/or crated in the containers you received the items in. If our crew is retrieving the items from your event location, all items should be returned to the point of delivery ready for pickup. A charge will apply for all items, including boxes and crates that are missing or damaged.